Refund & Cancellation Policy

1. Subscription Billing & Cancellation

Tall Link offers subscription tiers (Pro and Ultra) available on a weekly or monthly basis. Payments are charged on a one-time basis for the exact duration purchased. Because payments are non-recurring, no manual cancellation action is required to avoid future recurring charges—your plan simply expires at the end of the term unless renewed.

2. Refund Eligibility & Rules

Due to the digital nature of instant feature access, custom domain linking, and premium theme unlocks, subscription purchases are generally non-refundable once activated.

However, we guarantee refunds under the following specific circumstances:

• Accidental Duplicate Payment: You were charged multiple times for a single subscription transaction.
• Platform Technical Failure: A system malfunction on our side prevented access to paid features for more than 48 consecutive hours after purchase.

3. How to Request a Refund

To initiate a refund request, please email our support team at support@oxinius.in within 7 days of the payment date. Please include:

• Your registered account email address.
• Transaction ID or Payment Receipt reference number.
• A brief description of the issue or duplicate charge.

Approved refunds will be processed back to the original payment method within 5 to 7 business days.